Christmas & New Year 2024/2025
We will not be dispatching orders on the following dates:
Wednesday 25 December 2024
Thursday 26 December 2024
Friday 27 December 2024
Wednesday 1 January 2025
Thursday 2 January 2025
Friday 3 January 2025
Orders placed on these dates will be dispatched the next business day.
Delivery Costs
Our goal is to get your order to you as soon as possible.
The table below should be used as an approximate guide to delivery times, however no guarantees can be made because we are at the mercy of courier schedules and any unexpected delays they may face.
All orders are fulfilled from our Auckland distribution centre.
Tracking information will be provided once your order has been dispatched.
“Business Day 1” is the first business day after your order has been picked up, a standard set by the courier companies.
| Service | Delivery Time | Cost |
| Economy (NZ Post / AusPost) | 7-15 Business Day Target (tracked, available to PO Boxes and all post codes) | $5.95 AUD / Free on orders $59+ |
| Expedited (NZ Post / AusPost) | 3-8 Business Day Target (tracked, available to PO Boxes and all post codes). | $7.95 AUD |
| FedEx Express | 1-3 Business Day Target (tracked, not available to PO Boxes and outer areas). Recommended. | $9.95 AUD |
| Express (NZ Post / AusPost) | 2-5 Business Day Target (tracked, available to PO Boxes and all post codes). | $12.95 AUD |
| DHL Express | 1-2 Business Day Target to Metro Areas (tracked, available to PO Boxes and all post codes). Recommended. | $14.95 AUD |
| WA, NT, outer areas and country regions | Add +1-4 business days on to the above times. See below. | No extra charge |
WA, NT, Outer Areas and Country Regions
Orders will be delivered faster within city centres, and will take longer the more remote your delivery address is. All timeframes are a target, not a guarantee.
| Area | Approximate Additional Service Time |
| Western Australia(Perth), New South Wales(Gosford, NSW Country North, Newcastle, Tweed Heads, Wollongong, NSW Country South), Queensland(QLD Near Country, Coolangatta, Victoria(Geelong, VIC Near Country, Ballarat), Tasmania, South Australia(Adelaide) | +1 business day |
| Western Australia(WA Near Country), Queensland(QLD Mid Country), Victoria(VIC Far Country), South Australia | +1-2 business days |
| Queensland(QLD Far Country), Northern Territory(NT Near Country) | +1-3 business days |
| Western Australia (WA Far Country), Islands and Other Territories, Northern Territory (NT Far Country) | +1-3 business days |
| SA Country | +2-4 business days |
Order Processing/Dispatch Time
If you order before 1PM AEDT Monday – Friday, your order will be dispatched the same day. Orders placed after this time will be dispatched the following business day.
Orders placed after the same day dispatch cutoff time will be processed the next business day.
Orders on FedEx and DHL services need to be placed before 12PM AEST for same day dispatch.
Delivery Company
We use a combination of New Zealand Post, Australia Post, DHL and FedEx.
They’re the most reliable and fastest courier companies in Australia which means your order will arrive quickly and safely.
Discreet Delivery
All packages are sent in discreet packaging with no reference to Uricah. The “from” address on the parcel will be our parent company, Online Retail Brands.
Notifications
After you’ve placed your order, you will receive an email confirming the details.
When we’ve processed your order you will receive another email with the tracking number and courier information.
Track Your Order
You’ll get a tracking number for every order which you can use to track your order every step of the way until it arrives on your doorstep!