About Product Reviews

We love hearing what our customers think about the product they purchase from us, and regularly ask for feedback.

Review Moderation

We moderate all reviews to ensure they add value, don’t contain offensive language and are written by customers who have actually purchased the product from us.

If a review meets these criteria then it gets published, regardless of whether it is positive, negative or neutral.

We want to ensure product reviews provide an honest collection of opinions about a product so you can make an informed buying decision.

Do we have the ability to selectively publish reviews? Yes. Do we? Definitely not.

Why do you have so many positive reviews, and not many negative?

We design and manufacture our own products, which means we strive for excellence.

Uricah lives and dies based on how good our product is, and we know we have an amazing product.

Naturally, excellent products garner mostly positive reviews.

Any neutral or negative feedback we receive is taken on board and used to improve our product and processes in the future.